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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Zota products

Electric boilers, solid fuel, coal, semi-automatic and pellet boilers, flow water heaters, electric saunas, heating elements, connection kits, GSM modules, control panels, instrumentation and control devices
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  • Semi-automatic boilers Zota
    Semi-automatic boilers
    Magna series, etc.
  • Automatic boilers Zota
    Automatic boilers
    Forta series, etc.
  • Pellet boilers Zota
    Pellet boilers
    Pellet series, etc.
  • Coal boilers Zota
    Coal boilers
    series of Stakhanov et al .
  • Solid fuel boilers Zota
    Solid fuel boilers
    Carbon, Master, Mix, etc. series
  • Electric boilers Zota
    Electric boilers
    Lux, Solo, Smart, Prom, etc. series.
  • Electrosauns Zota
    Electrosauns
    Viza series, etc.
  • Modular boiler houses Zota
    Modular boiler houses
    Module , etc.
  • Running water heaters Zota
    Running water heaters
    InLine series, etc.
  • Pellet burners Zota
    Pellet burners
    Fox, Ray, etc.
  • Heating elements Zota
    Heating elements
    TEN blocks: TENB, etc.
  • Uninterruptible power supplies Zota
    Uninterruptible power supplies
    Matrix et al.
  • Instrumentation Zota
    Instrumentation
    RTU, RVL, RKF, RVU, FRU, etc.
  • GSM, LAN modules Zota
    GSM, LAN modules
    for boilers Lux, MK, Pellet, etc.
  • Control panels Zota
    Control panels
    PU EVT I1, PU EVT I3, etc.
  • Circulation pumps Zota
    Circulation pumps
    Ring series, etc.
  • Additional equipment and kits Zota
    Additional equipment and kits
    TENB 2 et al .

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